FREQUENTLY ASKED QUESTIONS (FAQS)


How do I register for services?

All MBRU staff, students and Residents and DHCC staff and community are eligible to register for services. Patron registration form is available online on the library website (Register) and can be filled and submitted to the Library. Valid ID copy is required for registration.

How do I log in to use e-resources?

Log in using your user ID and PIN/Password assigned by the Library

Is there a fee for registration?

There is currently no registration fee to use the Library.

Can members of the public use the Library?

All are welcome to use the Library and its facilities. Visitors are required to provide photo id.

How do I borrow from the library?

You must be a registered user to borrow from the library. Please check the information desk for more information or email the Library at library@mbru.ac. Items may be checked out at the information desk or via the self check-out counter.

How do I self check-out?

Self check-out guidelines are available at the self check-out counter, or ask for assistance at the information desk.

Where do I return books?

Books may be returned in the Book drop available at the entrance of the Library or at the Information desk.

How can I get help to use the Library’s resources?

Library staff are available to assist and direct patrons. A Librarian is assigned to handle all reference queries.Training sessions are also available for registered patrons. Updates on training are available on the Library portal.

How can I find articles?

Search the Library’s A-Z Journal Title list for electronic journals. Search the Discovery Search option Smart Search to locate Journal articles. Additionally, articles may be sourced using the Open Access resources listed under Useful resources.

How do I request a journal article not available?

This service is available for MBRU and the DHCC staff and residents. Inter-library loans may be requested on the form available, mbruniversity.ac.ae/en/Library/Request-Article.aspx

How do I suggest a title?

Titles of resources may be suggested using the online form available on the website, Suggest A Resource

How can I register for library training and orientation?

Registered Patrons may register for training here (register) or by contacting the library at library@mbru.ac.ae.

Are photocopying facilities available?

Black and white printing services are available within the acceptable use policy.

Can I bring Coffee or Tea in the Library?

Coffee and Tea may be consumed in sealed containers. Food is not allowed in the Library. Cafeteria facilities, vending machines and Lounge are available on the first floor and Ground Floor.

Can I reserve a meeting room?

Two meeting rooms are available in the Library and equipped with state-of-the-art AV technology. AMML registered Members may book by clicking the following link, Book A Meeting Room.

Are there designated quiet areas?

The Library has one designated Quiet study room. Six group study rooms and Two individual study rooms are available on the second floor.

How can I renew book online?

You may click on the following link and review the quick guide, How to Renew a Book Online.

Can I check out periodicals or reference items?

Reference sources and journals are not available for loan, but they may be consulted in the library.

How can I connect my laptop to the Library wireless network?

Information Desk staff will provide the username and password. Library Staff will also assist you to configure Wireless network options on your laptop or any other mobile devices.

I need to install a program onto one of the library computers, how can I do this?

You may consult with Library IT to install a program on the Library Computers, however it will automatically delete when the computers turn off.

How do I search for a book?

The Library catalog is the starting point of all book searches in the Library. Patrons may search by Keyword, Title, Author, Subject, and ISBN. Library Staff are available at the Information Desk to help locate books in the Library ‘s Collection.

How do I find books on the shelf?

Consult the Library OPAC for the Location code to find a book. The Library uses the National Library of Medicine Classification Scheme to arrange books in Subject specialties. Shelf Guides are available on the book stacks for ease of reference.

How do I search for online articles?

The best place to start is Smart Search, which searches most of the Library resources at onetime. You may click on the following link for the guide, How to find an online article. A Librarian is assigned to assist in selecting the most relevant database and using effective search strategies to find literature.

How do I search for electronic books (e-books)?

You may directly select the E-Books tab on the library home page and search using Keyword, Title or Author. You may directly access eBooks Collections from ClinicalKey, Springer, Informa, etc., by clicking on the Database quick links available on the Library website.The Library Catalog contains all subscribed electronic books with links directly to the resource. You may also limit your search to electronic books by clicking on the advanced search tab and selecting Material type as eBooks.

Can I print articles in the Library?

Printing and photocopying facilities are available only for the MBRU Students, Faculty and Staff.

Is there any Citation Manager software available on the Library workstations?

EndNote Citation manager software is available on all the Library Computers.

Can I save documents on the Library Computers?

Any documents saved on the C drive will automatically be deleted when the computer turns off. You may copy the documents on any external hard drives or copy to the temporary folder available on the T Drive. Consult with the Library Staff for assistance.

Contact Us

Al Maktoum Medical Library
Building 14, Dubai Healthcare City
P.O Box 505055, Dubai UAE

Phone: 04-383 8802.
Email: library@mbru.ac.ae

Copyright © 2017 Mohammed Bin Rashid University of Medicine and Health Sciences

Quick Links

Get Social